Website Migration

A: If your current web hosting provider can no longer satisfy the demands of your website, or if you go through continuous network downtime, or if you have to wait for hours for the client support team to respond back to you, it might be a smart idea to switch your web hosting provider, i.e. to migrate all the files for your websites together with your databases from your present provider to your future provider. At Tempano Hosting, we know that this can be difficult and time–consuming. This is why we’ll perform all that for you for free!Our highly proficient technical team representatives will transfer your website content from your present hosting provider to us. Our technicians have got lots of experience migrating web sites and can handle anything – from a standard WordPress–driven blog or Joomla^™ web site, to a very complex, custom–built app.

A: While we cannot give you an exact ETA, since there are lots of variables, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our best to transfer your site within 48h, and in some cases – within 24h (when the content is not very large).

A: Yes. We’ll need to have the name of the web site that you’d like us to migrate. We will also require a means to log in to your old hosting account so that we can get the files associated with your website.

A: Before we can begin the migration of your account, you must already have an account with us. Opening an account with us requires that you to disclose virtually the same information you have provided to your previous web hosting provider. We also have a very rigorous Privacy Policy, which specifies how personal information is tackled.

A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. When the migration is completed, we’ll ensure that everything is working properly and that the integrity of your web content is not affected before telling you that the migration is complete. After that, we’ll tell you how to transfer the domain to your hosting account with us and how to update your DNS settings.

A: While we migrate your website content, your web hosting provider will not be aware of the transfer at all. We won’t get in touch with them in any way.

A: We can migrate your web site from any hosting provider or any Linux–powered web hosting platform as long as we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we’re unable to transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.