Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction guarantee with all of our website hosting packages, meaning each individual assistance request you post is going to be replied to in only 60 minutes maximum. Our support company members have been qualified to easily correct any situation and to offer you prompt information on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is supplied by a group of qualified specialists who’re ready to react to your question as fast as possible. You can contact the tech support team team by launching a technical support ticket from your Web Site Control Panel or by posting us an email message. On business days, you may also call us on the phone or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Tempano Hosting has incorporated a substantial practical knowledge base into the Control Panel so that you can have helpful step by step instructions whenever you want. Each area of the Control Panel possesses its own contextual guide area displaying a list of how–to articles. We have also prepared videos to offer you with a better visual representation of precisely how to execute any presented task.