Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Warranty

  • Each ticket that you send to our technical support Dept will be answered within less than 60 minutes. All popular questions shall be replied to immediately. Nevertheless, if the assistance inquiry you have submitted needs some help from a trained admin technician, we are going to forward the ticket to him and will notify you about the delay.

  • Top quality support service

  • Top–class Customer Assist Service

  • We provide you with 7 days a week technical help by using a turbo–fast ticketing application integrated into your Control Panel. You’ll be able to e mail us anytime about any of the software applications that come pre–configured on your virtual server, such as the desired Linux OS, the server admin panel and our custom made Web Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Site Control Panel that comes as a gift with your virtual server, you can discover an instructive Help zone, consisting of everything you should have knowledge of when running your internet sites and programs. We have introduced a wide array of how–to reports and video training that present the general site supervision responsibilities in an easy to read fashion.