A 99.9% Server Uptime
We’ve set up our website hosting system using reliable hardware and heavily tweaked software. Our sysadmins have installed a tweaked version of Security–Enhanced Linux on each of our web hosting servers in order to guarantee maximum safety and dependability. We have installed a number of anti–DoS mechanisms coupled with highly efficient firewalls to make sure our internal network is invincible and safe.
Our website hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
In order to offer a premium hosting service, you can rarely depend on the default network configuration in a datacenter. We have set up our very own custom internal network in order to ensure a lightning–fast connection speed with the outside world.
And thanks to this, irrespective of which data centers you select: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are unhappy with our services, or if you think that they are insufficient, or if you decide that you want a VPS servers instead of a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have full control over your domains even if you terminate your account with us.
24/7 Technical Support
We have attentively picked each individual member of our 24x7 support team to ensure that we can offer the best customer service you can possibly get. Each one of our tech support engineers has several years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. Besides, they are available to you 24–7 – you will be able to reach them at any moment and they’ll get back to you as fast as possible.
Their average response time is well under twenty minutes, while with other hosting vendors you have to wait around for days. And we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered within an hour.