Although the hosting service offered by the different companies is de facto the same, each provider has got a personalized platform with its own tweaks and different ways to perform given operations. That is the reason why, an information-loaded knowledge base will be unbelievably useful both for people with little or no prior experience and for technically knowledgeable individuals who will ultimately find out how certain operations are accomplished, but will lose valuable time in the process. The objective of such a knowledge base is to help make the hosting service fast and easy to use, sparing users loads of time and energy. The consequence is more satisfied customers, as they can quickly find the info they’re searching for, and less work for the help desk support staff members, because usually the vast majority of the inquiries and issues that customers have got are already enumerated in the knowledge base. On the condition that the articles themselves are competently written and cover more things, you’ll be able to find out more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Website Hosting
If you order a website hosting
account from our company, you will be able to access our thorough online documentation where you will see information about pretty much everything connected with our hosting services. The topics cover anything from how to set up an email address on your handheld device, to how to do different things using an .htaccess file. The articles themselves are written in an easy-to-comprehend fashion and feature detailed manuals on how to perform a certain task inside your Hepsia Control Panel. You can also find info that’s not associated directly with Hepsia, for example one that concerns software applications on your PC. The entire list of articles will be available in the Control Panel’s Help section, but the ones that are related to a specific Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you will be able to find out de facto everything about your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers
come bundled with an extensive online article archive where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have created it based on the feedback that we’ve collected from our customers through the years and, as a consequence, our articles touch upon specific issues that you might stumble upon and include the fastest way to fix them, for example receiving an HTTP 500 error message or being unable to send email messages from your PC even though you have the right outgoing mail server settings. The articles are available in every single Control Panel section and you can consult them at any moment. They can help you improve your knowledge not only about our services, but also about the web hosting field as a whole, as they include thorough guides and general info such as what cron jobs or file permissions are.